Extra out-of-school care for school closure days and hours 

In addition to holidays and public holidays, it might be that school is closed for a day or closes earlier. These are called school closure days and school closure hours. If needed, you can buy extra childcare to cover these days or hours – subject to availability. Find out more on this page.    

Good to know. 

1. Please be aware that the request must be submitted no later than 28 calendar days prior to the relevant school closure day (or hours). This is important because we are, according to the new Collective Labour Agreement (CAO), required to inform employees of their scheduled days and times 21 days in advance.  

2. We consider two things when processing the requests: the Professional Childcarer-Child Ratio (BKR), and a minimum of five children. Unfortunately, if the request does not meet these criteria, we cannot approve the request.  

3. If you submit your request less than 28 calendar days from the school closure day or school closure hours, we can still approve it providing the Professional Childcarer-Child Ratio (BKR) has been met.   


How to request additional childcare for school closure days and hours:  

  • Go to the Parent Portal.  
  • Go to ‘Calendar > Request day’, to request additional childcare.  
  • If the school closure day is on a day which is not one of your contracted childcare days, please select the 7:30 to 18:30 out-of-school care session. This is the option for requesting additional childcare for a full day.  
  • If the school closure day is on a day which is one of your contracted childcare days, please select 7:30 to the time school ends (for instance 15:00). The remaining hours are covered by your contract. You do not need to pay extra for those.  
  • You can check the status of your request in the request overview. There are three options: pending, approved and not approved.  
  • You will receive an email from us no later than three weeks prior to the school closure day. This email will let you know whether the request has been approved or not approved. If your request is approved, it will also be added to your calendar in the portal. 
  • If your request is approved, you will receive a separate invoice for these additional childcare hours.

Extra out-of-school care for school closure days and hours 

In addition to holidays and public holidays, it might be that school is closed for a day or closes earlier. These are called school closure days and school closure hours. If needed, you can buy extra childcare to cover these days or hours – subject to availability. Find out more on this page.    

Good to know. 

  1. Please be aware that the request must be submitted no later than 28 calendar days prior to the relevant school closure day (or hours). This is important because we are, according to the new Collective Labour Agreement (CAO), required to inform employees of their scheduled days and times 21 days in advance.  
  2. We consider two things when processing the requests: the Professional Childcarer-Child Ratio (BKR), and a minimum of five children. Unfortunately, if the request does not meet these criteria, we cannot approve the request.  
  3. If you submit your request less than 28 calendar days from the school closure day or school closure hours, we can still approve it providing the Professional Childcarer-Child Ratio (BKR) has been met.   

How to request additional childcare for school closure days and hours:  

  • Go to the Parent Portal.  
  • Go to ‘Calendar > Request day’, to request additional childcare.  
  • If the school closure day is on a day which is not one of your contracted childcare days, please select the 7:30 to 18:30 out-of-school care session. This is the option for requesting additional childcare for a full day.  
  • If the school closure day is on a day which is one of your contracted childcare days, please select 7:30 to the time school ends (for instance 15:00). The remaining hours are covered by your contract. You do not need to pay extra for those.  
  • You can check the status of your request in the request overview. There are three options: pending, approved and not approved.  
  • You will receive an email from us no later than three weeks prior to the school closure day. This email will let you know whether the request has been approved or not approved. If your request is approved, it will also be added to your calendar in the portal. 
  • If your request is approved, you will receive a separate invoice for these additional childcare hours.
"I could not recommend this after-school-care more. My child can be himself and unwind after a busy day at school."