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As is always the case when it comes to safety issues – we are following the advice of the authorities in the relevant field. In this case, that is the Netherlands National Institute for Public Health and the Environment (RIVM).

You can find a list of frequently asked questions on this information page. If you have a question not listed here, please email klantadvies@korein.nl

Status 10-11-2020 16.00h: 

Childcare fully open.

We will continue to follow the advice provided by the government and the Netherlands National Institute for Public Health and the Environment (RIVM).

Frequently Asked Questions and Answers

Which websites provide more general information?



Why does Korein send child data to the GGD for source and contact investigations without the explicit consent of the parents/caregivers? 
The GGD has a legal obligation to conduct a source and contact investigation in the event of an infection with the coronavirus. This is stipulated in the Public Health Act. The manner in which the GGD implements these investigations is set out within the RIVM protocol for source and contact investigation. The GGD is legally obliged to work according to this protocol. Our organisation also has a legal obligation to contribute to their investigations.

In addition to our organisation's obligation to cooperate in source and contact investigations, we, as an organisation, have a responsibility to act carefully and quickly in order to limit the spread of the virus within the organisation. This is necessary because the health of our employees and children is at risk (legitimate interest within the GDPR). We have carefully considered the balance between 'the privacy of child data' on the one hand and 'the social and organisational interest in limiting the spread of the virus' on the other hand. For us, the social and organisational interests currently hold the greatest importance.

In practice, this means that we only pass on names and telephone numbers to the GGD of children who were present on specific days. This information is sent securely. If we were to request consent in advance, it would take too long for the GGD to receive our information. In addition, other children and staff are at risk of infection if consent is not granted. It is for these reasons that the legislator has provided other options (legitimate interest and legal duty) upon which we can rely.

If you have any questions after reading this, please send an email to privacy@wijzijnjong.nl. Our Privacy Officer or Data Protection Officer will address your questions.

Can my child go to childcare?
BOINK (Association of Parents in Childcare) developed a decision tree in collaboration with RIVM, among others. With the decision tree, parents can assess whether or not a child can go to childcare.

The latest version can be downloaded here (pdf file).

What are the rules for parents and children who have been on holiday in countries with an orange or a red travel advice? 
Going on holiday to ‘orange countries’ is advised against, a negative travel advice applies for ‘red countries’.

The above recommendations apply to children up to and including 12 years old who return from these areas. Anyone over 12 years old who returns from a country with an orange or red travel advice due to the corona virus will be quarantined for 10 days.

Parents are not allowed to bring or collect their children during their own 10 days of home quarantine.
Please consult the central government site for more information.

An up-to-date overview of orange and red areas can be found at Netherlandsworldwide.nl.

My child should now be attending to settle in. Will this continue?
Yes, settle in appointments continue. Ofcourse, in accordance with the RIVM guidelines and always in consultation with the location.

Will there be celebrations or treats shared?
For the duration of the RIVM guidelines, no celebrations will be held at our locations and children will not share treats. This applies to birthdays, births, departures, summer parties, etc. This decision was made to reduce the chance of spreading the virus. Birthdays will be celebrated in the group but without sharing treats (this includes edible and non-edible treats).

Can I utilise walk-in play again?
Unfortunately, walk-in play cannot be offered  yet. The play-in will not be restarted until 2021. The  exact date will be determined later, depending on the situation regarding the corona virus.

Can I accrue and / or use switch hours?
Yes. Existing agreements and rules apply to exchange requests. Keep in mind that staffing may be limited due to corona. This has consequences for the number of places available. It also wil be known on shorter notice whether an extra placement is possible. In general, therefore, there are fewer options for using switch hours.

Do you have any other questions?
Do you have a question that has not been answered despite this information? Then ask this via e-mail to klantadvies@korein.nl.