As with all safety issues, we follow the recommendations from relevant authorities. In this case, the RIVM the National Institute for Public Health and the Environment).
Status 10-01-2022 10.30 a.m.:
Our locations are open.
The safety of your child(ren) and our employees remains a priority for us. In addition, we are doing all we can to keep our locations open, despite the sometimes great challenges when it comes to having enough pedagogical staff available.
We can only do this if we all abide by the corona rules and all take responsibility. We realise that can sometimes be difficult. Nevertheless, we would like to ask you to keep adhering to the rules and agreements, for your and our safety.
- In case of complaints: stay at home and have yourself tested at the GGD. Even if you have already been stung.
- Have you tested positive? Then stay home. And stay away from others.
- Keep 1.5 meters away from others.
- Don't shake hands with other people.
- Wash your hands often and thoroughly.
- Cough and sneeze into your elbow.
- Provide sufficient fresh air.
Sign out children
Sign your children off as soon as possible if you know they will not come to daycare, for example due to quarantine. This gives us a good idea of the number of children we can expect, and we can adjust our staffing accordingly.
No parents at locations
Parents are not allowed to enter our locations. This way we keep the number of people at our locations as small as possible. If there are specific agreements or guidelines for this at your location, you will be notified via your location.
Good to know: children with a positive housemate who have tested positive are also not allowed to enter the location.
There is no obligation to wear a mouth cap for children at the out-of-school care. Not even for children from group 6.
Using the decision tree to decide whether children can go to childcare
You can use the BOinK decision tree to decide whether your child can go to childcare. Please check carefully before allowing your child to visit the childcare location. Because: if several people from the group get coronavirus, the entire group could possibly have to self-isolate. This would have a significant impact on the children, on you and other parents, and on our team.
Changing days and incidental extra care
We are pleased to be able to offer exchange hours as an extra service. However, it is not easy to keep this service available in these challenging times. We have decided to keep offering this service, subject to possible coronavirus measures.
The existing rules apply to exchanging and requesting incidental extra care, this also includes the validity period of exchange hours. Because we have to comply with coronavirus guidelines, the options for accommodating both exchange hours and incidental extra care are probably limited.
If your child cannot come to childcare because they have to self-isolate in keeping with the current guidelines, the same rules apply as when your child is absent due to sickness. This means you can register your child as absent up to five days in advance and receive exchange hours. Registering your child’s absence is possible via the parent portal or the app.
Frequently Asked Questions and Answers
Which websites provide more general information?
- RIVM (https://www.rivm.nl/en)
- Rijksoverheid (https://www.government.nl/topics/coronavirus-covid-19)
Will I be compensated for the costs for childcare if my children cannot come to childcare?
It goes without saying that for all concerned, no one likes it when children cannot come to daycare. For whatever reason. We ask parents to continue to pay the invoices, even if their children are temporarily unable to come to childcare. The childcare allowance also continues as long as the invoices are paid.
Whether the costs for missed care are compensated by us depends on the specific situation:
- If children are temporarily unable to come to childcare because they (alone or with the entire group) are quarantined on the advice of the GGD, the same rules apply as when children cannot come due to illness. In this case, parents will not receive any compensation for the absence. The reason for this is that in the case of quarantine of a (part of a) group, our location is open as usual. The shelter would just be delivered, if there were no quarantine.
- If children are temporarily unable to come to childcare because a group or location is closing, for example due to a staff shortage, parents will receive compensation for the absence. During such a closure, we cannot provide the agreed care because a group or location is closed. We will refund the amount for the missed care to the account number known to us.
- The government has indicated that there is again a compensation scheme if children are temporarily unable to come to childcare because the regular after-school care is closed due to new corona measures.
If you normally use childcare and continue to pay your invoice in full, you will retain the right to childcare allowance and/or receive a contribution from the personal contribution.
The correct administrative processing of location closures requires a lot of attention and time. Unfortunately, we are therefore unable to indicate when we will refund the amount exactly.
Where can I find the rules for isolating for children?
The industry association BOINK, together with the RIVM (the National Institute for Public Health and the Environment) and others organisations, has devised a decision tree. We use this decision tree as our guideline. Parents can use the decision tree to decide whether or not a child should go to childcare.
The latest version of the decision tree can be downloaded from the BOINK-website.
Please check the decision tree carefully before allowing your child to visit the childcare location. Because: if several people from the group get coronavirus, the entire group could possibly have to self-isolate. This would have a significant impact on the children, on you and other parents, and on our team.
If you have read the information above and you have further questions, please send an e-mail