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Coronavirus.

As is always the case when it comes to safety issues – we are following the advice of the authorities in the relevant field. In this case, that is the Netherlands National Institute for Public Health and the Environment (RIVM).

Status 26-4-2021 13.45 uur: 

All our locations are open since Monday 19 April.

All our locations are fully open since April 19. The children are very welcome on the contract days that we have agreed. If your child does not come, please report it via the parent portal.

We would like to thank you very much for your understanding, flexibility and trust over the recent period.

Lunchbreak care
In the interest of safety, health and compliance with the national childcare guidelines, we are examining the options for offering lunchbreak care per location.

Decision tree - is childcare available for my child?
Please note that your child can only come to daycare if he or she has no symptoms. The BOinK decision tree helps you to find out if your child can come to the childcare centre. Please check carefully before dropping off your child. Because: if one person from the group gets the coronavirus, the entire group could possibly have to self-isolate. This would have a significant impact on the children, on you and other parents, and on our team.

Personal contribution refund payment 
Now that out-of-school care has been reopened, the payments you receive from the government have stopped.  You will receive this refund payment at the beginning of June, we have already informed you about this. The government (SVB) will pay the amount up to the state benchmark, and you will receive the other element from us. You do not have to apply for this. For more information about the reimbursement and the different situations, please go to the national government website (in Dutch).  

Do you not receive a childcare allowance now? Then you can apply for the allowance via the SVB website in mid-May.

Exchanging hours and incidental extra childcare
Exchanging hours and requests for incidental extra childcare are subject to the existing rules, also when it comes to the validity period of exchange hours. Because we have to comply with coronavirus guidelines, the options for both exchanging hours and incidental extra childcare are limited.

During the lockdown, including the holidays, it has not been possible to accrue exchange hours. The reason for this is that parents are already fully reimbursed through the reimbursement scheme.

We can get corona under control together
Below you can read what we are doing and what you can do.

What we are doing:

  • We are limiting contact with each child and each employee as far as possible.
  • We are continuing to evaluate the size of the groups critically.

What you can do:

  • Maintain a distance of 1.5 metres.
  • Drop off and collect as quickly as possible.
  • Drop off and collect your child alone.
  • Follow the walking route.
  • Stay outside insofar possible. Need to come inside anyway? Then wear a face mask.

Frequently Asked Questions and Answers

1. GENERAL
Which websites provide more general information?

2. PRACTICAL

Can my child go to childcare?
BOINK (Association of Parents in Childcare) developed a decision tree in collaboration with RIVM, among others. With the decision tree, parents can assess whether or not a child can go to childcare.

The latest version of the decision tree can be downloaded on the BOINK-website (english version available).

Take a look at the decision tree before bringing your child to daycare. If somebody from the group catches coronavirus, it is likely that the whole group has to go into quarantine. This has a major impact on the children, you and other parents, and our colleagues.

Due to further tightening of contact tracing and the quarantine policy for children, it may be necessary for (parts of) groups to quarantine at home for the time being. Do I have to keep paying during the quarantine period?

Everyone will agree that it is not ideal that children are not able to come to daycare, whatever the reason is. If (part of) a group at one of our locations has to quarantine at home unexpectedly, we request that parents continue to pay their invoices.

The reason for this is that our location remains open as usual, even though (part of) a group is in quarantine. As such, daycare would be provided as normal if quarantine was not needed.

This means the situation is different from a complete closure during lockdown periods (still in place for out-of-school care). During this closure, enforced by the government, we were simply unable to deliver childcare because our locations were closed. This was resolved by way of the government’s compensation scheme. The government has not yet announced whether there will be any reimbursement of costs in quarantine situations. We will inform you as soon as we have more information.

Childcare allowance will continue as normal as long as you pay your invoices.

Together with you, we will do everything we can to keep our locations open and minimise the risk of infection as much as possible, so that we can continue to care for your children at our locations.

In 2020 I was able to work fewer hours per month than expected. Will this affect the calculation of my childcare allowance?
Parents who were able to work fewer hours per month than expected will receive childcare allowance for the childcare hours they have continued to pay in 2020.

To this end, the government has broadened the number of hours for which parents can receive childcare allowance for the year 2020. This measure prevents parents who have worked fewer hours as a result of the corona crisis from getting into trouble. More information about this can be found on this government website (dutch text only).

Why does Korein send child data to the GGD for source and contact investigations without the explicit consent of the parents/caregivers? 
The GGD has a legal obligation to conduct a source and contact investigation in the event of an infection with the coronavirus. This is stipulated in the Public Health Act. The manner in which the GGD implements these investigations is set out within the RIVM protocol for source and contact investigation. The GGD is legally obliged to work according to this protocol. Our organisation also has a legal obligation to contribute to their investigations.

In addition to our organisation's obligation to cooperate in source and contact investigations, we, as an organisation, have a responsibility to act carefully and quickly in order to limit the spread of the virus within the organisation. This is necessary because the health of our employees and children is at risk (legitimate interest within the GDPR). We have carefully considered the balance between 'the privacy of child data' on the one hand and 'the social and organisational interest in limiting the spread of the virus' on the other hand. For us, the social and organisational interests currently hold the greatest importance.

In practice, this means that we only pass on names and telephone numbers to the GGD of children who were present on specific days. This information is sent securely. If we were to request consent in advance, it would take too long for the GGD to receive our information. In addition, other children and staff are at risk of infection if consent is not granted. It is for these reasons that the legislator has provided other options (legitimate interest and legal duty) upon which we can rely.

If you have any questions after reading this, please send an email to privacy@wijzijnjong.nl. Our Privacy Officer or Data Protection Officer will address your questions.

Do you have any other questions?
Do you have a question that has not been answered despite this information? Then ask this via e-mail to klantadvies@korein.nl.